1. An overview of data protection
Data collection on our website
Who is responsible for data collection on this website?
How do we collect your data?
Some data is collected when you provide it to us. This could, for example, be data you enter on a contact form.
Other data is collected automatically by our IT systems when you visit the website. This data is primarily technical data (e.g. browser, operating system or time you accessed the page). This data is collected automatically as soon as you enter our website.
What do we use your data for?
What rights do you have regarding your data?
Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please see the section “Right to restriction of data processing” below in this Data Privacy Statement.
Analytics and third-party tools
When visiting our website, statistical analyses may be made of your surfing behaviour. This happens primarily using cookies and analytics. The analysis of your surfing behaviour is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Details can be found below in the this Data Privacy Statement.
You can object to this analysis. We inform you below about how to exercise your options in this regard.
2. General information and mandatory information
The operators of these Web pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data privacy regulations and this Data Privacy Statement.
When you use this website, various pieces of personal data are collected. Personal data is data with which you could be personally identified. This Data Privacy Statement explains what information we collect and what we use it for. It also explains how and for what purpose this happens.
Please be aware that there may be security risks when data is transmitted over the Internet (e.g. in e-mail communications). The complete protection of data from access by third parties is not possible.
Notice concerning the party responsible for this website
The party responsible for processing data on this website is:
Messe Frankfurt Exhibition GmbH
60327 Frankfurt am Main
Tel.: +49 69 75 75-0
The responsible body is the natural person or legal entity that alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses etc.).
Revocation of your consent to the processing of your data
Right to object to data collection in special cases and to direct advertising (Art. 21 of the GDPR)
If data processing is carried out on the basis of Art. 6 (1) (e) or (f) of the GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The legal basis on which any processing is based is explained in this Data Privacy Statement. If you lodge an objection, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims (objection pursuant to Art. 21 (1) of the GDPR).
Right to file complaints with regulatory authorities
Right to data portability
SSL / TLS encryption
This website uses SSL / TLS encryption for security reasons and to protect the transfer of confidential content, e.g. orders or enquiries that you send to us as the website operator. You can recognise an encrypted connection because the address line of your browser changes from “http://” to “https://” and a lock icon appears on your browser line.
When SSL / TLS encryption is enabled, the data you send to us cannot be read by third parties.
Information, blocking, deletion and correction
Right to restriction of data processing
- Where you contest the accuracy of your personal data stored by us. We normally require time to verify this. During this verification period, you have the right to demand the restriction of the processing of your personal data.
- Where the processing of your personal data is/was unlawful, you can demand the restriction of its use instead of its deletion.
- Where we no longer need the personal data, but you require it for the establishment, exercise or defence of legal claims, you can demand the restriction of the processing of your personal data instead of its deletion.
- Where you have lodged an objection pursuant to Article 21 (1) of the GDPR, your rights and our rights will need to be weighed against each other. Until it has been determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.
Objection to advertising e-mails
3. Data Protection Officer
Statutory Data Protection Officer
We have appointed a Data Protection Officer for our company.
Messe Frankfurt GmbH
Data Protection Officer
60327 Frankfurt am Main
Tel.: +49 69 75 75 53 35
4. Data collection on our website
These web pages make some use of “cookies”. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our website more user-friendly, more effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.
Most of the cookies we use are “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain on your device until you delete them. These cookies enable us to recognise your browser when you next visit.
You can configure your browser so as to be informed about the placement of cookies, to decide to accept these on a case-by-case basis, to accept them in certain cases, to completely exclude them or to automatically delete the cookies when you close the browser. Disabling cookies may impair the functionality of this website.
Cookies that are required for the performance of the electronic communication or to provide certain functions you want to use (e.g. shopping cart function), are stored on the basis of Art. 6 (1) (f) of the GDPR. The website operator has a legitimate interest in storing cookies to ensure the error-free and optimised provision of its services. The storage of other cookies (e.g. cookies for the analysis of your browsing behaviour) is discussed elsewhere in this Data Privacy Statement.
Country and language
This website compares your IP address with a “GeoIP” database to identify your national location. This information and the language settings of your browser are queried in order to display our pages in the language you presumably prefer on your first visit to our site since the start of your browser session or since your browser data was deleted.
Once your preferred language has been identified in this way, it is stored using a session cookie. This information is automatically deleted at the end of your browser session. As described above, you can refuse to accept cookies by configuring your browser settings accordingly.
Server log files
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of server request
- IP address
This data is not merged with any other data sources.
The data is collected on the basis of Art. 6 (1) (f) of the GDPR. The website operator has a legitimate interest in the error-free display and optimisation of its website. Server log files need to be collected for this purpose.
Leaving comments on this website
Storage of the IP address
Subscribing to the comment feed
How long comments are stored
5. Social media
Social media plugins with Shariff
Our pages use plugins from social media (e.g. Facebook, Twitter, Google+, Instagram, Pinterest, XING, LinkedIn, Tumblr).
You can usually recognise the plugins by their social media logos. To safeguard data protection on our website, we only use these plugins in conjunction with the “Shariff” solution. This application prevents the plugins on our website from transferring data to the respective provider when you first access the site.
Direct connection to the server of the provider is established only when you activate the plugin by clicking the relevant button (giving consent). As soon as you activate the plugin, the provider receives the information that you have visited our site with your IP address. If you are logged into your social media account (e.g. Facebook) at the same time, the provider can assign your visit to our website to your user account.
Activating the plugin constitutes consent within the meaning of Art. 6 (1) (a) of the GDPR. You can revoke this consent at any time with effect for the future.
Our website has embedded videos from the YouTube platform of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. In order to protect your privacy, we use the extended data protection mode, so that YouTube only stores information about your visit to our pages when you watch videos.
You can prevent YouTube from collecting your information by clicking the following link. An opt-out cookie is set to prevent your information from being collected when you view YouTube videos on this site in the future: https://adssettings.google.com/authenticated.
More information about the handling of user data by YouTube can be found in the Google Data Privacy Statement: https://www.google.com/policies/privacy/.
6. Analysis tools and advertising
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
Google Analytics uses “cookies”. These are text files which are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of the website is normally transmitted to and stored by Google on servers in the United States.
The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 (1) (f) of the GDPR. The website operator has a legitimate interest in analysing user behaviour to optimise both its web presence and its advertising.
Objection to data collection
More information about the handling of user data by Google Analytics can be found in the Google Data Privacy Statement: https://support.google.com/analytics/answer/6004245?hl=en.
Google Analytics demographics
This website uses the Demographics function of Google Analytics, which enables reports to be generated containing information about the age, gender and interests of website visitors. This data comes from interest-based advertising by Google as well as from visitor data from third-party providers. This data cannot be assigned to a particular person. You can disable this function at any time with the ads settings in your Google account or generally prohibit the collection of your data by Google Analytics, as described in the “Objection to data collection” section.
Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).
As part of Google AdWords, we use “conversion tracking”. When you click on an ad shown by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and we can tell that the user clicked on the ad and was forwarded to that page.
Each Google AdWords advertiser has a different cookie. Cookies cannot be tracked using the website of an AdWords customer. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can easily opt out of this by disabling the Google Conversion Tracking cookie by changing your browser settings. You will then not be included in the conversion tracking statistics.
The storage of conversion cookies and the use of this tracking tool are based on Art. 6 (1) (f) of the GDPR. The website operator has a legitimate interest in analysing user behaviour to optimise both its web presence and its advertising.
You can configure your browser so as to be informed about the placement of cookies, to decide to accept them on a case-by-case basis, to accept them in certain cases, to completely exclude them or to automatically delete the cookies when you close the browser. Disabling cookies may impair the functionality of this website.
Our website uses Pixel from Facebook for conversion measurement. The provider is Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).
This is used to track the behaviour of website visitors after they have clicked a Facebook ad and been redirected to the provider’s website. This enables the effectiveness of Facebook ads to be evaluated for statistical and market research purposes, and future ad campaigns to be optimised.
The data collected is anonymous to us as the operator of this website; we are unable to gain any information regarding the identity of users. The data is, however, stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Policy. This enables Facebook to place ads on Facebook pages as well as outside of Facebook’s own presence. This usage of the data cannot be influenced by us as website operator.
The use of Facebook Pixel is based on Art. 6 (1) (f) of the GDPR. The website operator has a legitimate interest in effective advertising measures, including social media.
Please refer to Facebook’s data protection notices for more information on protecting your privacy: https://www.facebook.com/about/privacy/.
You can also disable the “Custom Audiences” remarketing function in the ad settings at https://www.facebook.com/ads/preferences/entry_product=ad_settings_screen. To do so, you must be logged into your Facebook account.
If you do not have a Facebook account, you can disable Facebook’s usage-based advertising on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/uk/your-ad-choices/.
If you would like to receive the newsletter offered on our website, we require from you a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. Additional data is either not collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.
We will process any data you enter onto the contact form only with your consent in accordance with Art. 6 (1) (a) of the GDPR. You can revoke consent at any time to the storage of your data and email address as well as their use for sending the newsletter, e.g. through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed.
The data provided to us when registering for the newsletter will be stored by us until you cancel your subscription to the newsletter when such data will be deleted. Data we have stored for other purposes remains unaffected.
This website uses mailingwork to send newsletters. The provider of this service is mailingwork GmbH, Birkenweg 7, 09569 Oederan, Germany.
mailingwork is a service which organises and analyses the distribution of newsletters. The data you provide to subscribe to our newsletter is stored on mailingwork servers in Germany.
If you do not want your usage of the newsletter to be analysed by mailingwork, you will have to unsubscribe from the newsletter. We provide a link in every newsletter we send for this purpose.
Data analysis by mailingwork
The emails sent with mailingwork for analysis purposes contain a “tracking pixel”, which connects to the mailingwork servers when the email is opened. This allows us to determine if a newsletter message has been opened.
mailingwork also enables us to determine which (if any) links in the newsletter message you click on. All links in these emails are “tracking links” that are able to count your clicks.
For further information about data protection management at mailingwork, click the following link:
https://mailingwork.de/datenschutzmanagement/ (not available in English)
Duration of storage
The data provided to us when registering for the newsletter will be stored by us until you cancel your subscription to the newsletter when such data will be deleted not only from our servers but also from the servers of mailingwork. Data we have stored for other purposes remains unaffected.
For more information, please consult the mailingwork data security notices at:
Conclusion of an outsourced data processing contract
8. Plugins and tools
Google web fonts
(As of 01/2019)